Contact information
We Would Love to Hear From You
Questions about a product, your order, or anything else — the team at gamecan is here to help.
| Channel | Details |
|---|---|
| contact@gamecan.shop | |
| Phone | +1 (661) 324-8722 |
| Business address | 523 Broadway St, 93280 Wasco, California, United States |
| Hours | Monday–Friday, 9:00 AM – 6:00 PM |
We answer email within 1 business day. Messages sent evenings, weekends, or on U.S. federal holidays are answered the next business day.
Reach the Right Place Faster
| What you need | Where to go |
|---|---|
| Where is my order? | Track order — have your order number and email ready |
| Cancel an order that has not shipped | Cancel order |
| Start a return or get an RMA | Email us with "Return" and your order number |
| Report a damaged or wrong item | Email us with photos of the item, box, and shipping label |
| Warranty help after 30 days | Contact the manufacturer with your proof of purchase. Email us with "Warranty" and your order number if they ask for retailer details, or if they refuse the claim |
| Privacy request or data deletion | Email us with "Privacy Request" in the subject |
| Authenticity concern | Email us with photos of the serial label and packaging |
| Press, brand, or wholesale enquiry | Email us with "Business" in the subject |
What to Include
Telling us these up front usually saves a full day of back-and-forth:
- Your order number (in your confirmation email)
- The email address used on the order
- The product name or model number
- For damage or defects: photos or a short video, plus the outer box and shipping label
Before You Buy
Not sure which model fits your situation? Email us at contact@gamecan.shop with how and where you plan to use it, and we will tell you which unit actually suits it — including when the cheaper one is the right answer.
Response Times
| Channel | Typical response |
|---|---|
| Within 1 business day | |
| Return / RMA requests | Within 1 business day |
| Damage and defect claims | Within 1 business day, with next steps |
Phone calls are answered immediately during support hours.
gamecan · Secure payments via Shopify Payments · Returns within 30 days · Free shipping across the United States